People Service Coordinator

ABC Story:

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.

Position Description:

We are looking for a motivated, top-notch People Service Coordinator who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.

Job Title: People Service Coordinator

Department: People Services 

Duties & Responsibilities:

• The People Services Support Specialist will manage the day-to-day inquiries, issues, and tickets related to general support. The Support Specialist will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.
• Understand company policies and procedures and respond to inquiries regarding the same.
• Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.
• Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules.
• Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files.
• Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance.
• Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence.
• Performs other job-related duties as assigned.

Qualifications:

• Prior experience in data entry or administrative support roles is desirable.
• Proficiency in MS Office suite, particularly Excel and Word.
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time management skills.
• Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment
• Effective communication skills, both written and verbal.
• Strong customer service focus
• Ability to handle sensitive and confidential information with discretion.
• General knowledge of H1B Visa's is preferred

Critical Traits:

• Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position
• Fast computer typing skills (MS Office, in particular)
• Hands-on experience with an HRIS or HRMS
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills
• Degree in Human Resources or related field
• Bachelor’s Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.

Perks:

• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
• Student Loan Repayment Employer Contributions
• Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
• Door Dash Pass, Team Happy Hours, and Regional Night of Honors
• Up to $600 Student Loan Repayment Options & Tuition Discounts.

Additional Rewards:

• Quarterly Team outings and events to bond and celebrate our wins both big and small!
• Professional development: we want to pour into you as you pour into ABC
• Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities, and show what you can do!
• 401K Retirement Plans with company matching

Compensation & Schedule:

• Full-Time: $19.23- $21.63 hourly
• Austin, TX (on-site position)
  • Located at 6300 Bee Caves Rd BLDG 2 - 100, Austin, TX 78746

Our Community & Culture:

• Instagram: https://instagram.com/actionbehaviorcenters
• Facebook: https://facebook.com/actionbehaviorcenters

See what others have said when they made the decision to grow with us!

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ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.

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