Why families choose ABC
At Action Behavior Centers, our autism services help autistic children learn practical life skills, build independence, and reach milestone moments. We proudly provide evidence-based ABA therapy in a compassionate and supportive environment. Learn more about what sets us apart.

Quality attention
Every child is unique, and every case of autism is different. Our BCBAs, who are master’s-level clinicians, work closely with families to set individualized goals that reflect each child’s learning style and personality.
Family support
Parental involvement is essential for your child’s ongoing success. Our Family Guidance sessions deliver the ABA support you need to help your child continue growing at home.
Proven ABA therapy outcomes
ABA therapy is one of the most effective methods for helping children with autism learn and grow. Families who work with us notice significant improvements in their child's communication, social skills, and ability to follow directions.
Have questions about what ABA therapy insurance coverage includes? Wondering which services are covered, whether prior authorization is required, how benefits are verified, or what financial assistance options may be available? If you don't see your insurance listed please contact us to verify. We accept over 120+ insurances and add more each day.



Help your child thrive with ABA therapy.
Complete our online interest form to get matched with a center. We will be in touch soon!
Frequently asked questions about ABA therapy in Ballantyne West – Lancaster
What ABA therapy programs and autism services do you offer at Ballantyne West – Lancaster?
Families at Action Behavior Centers – Ballantyne West – Lancaster can access personalized autism services based on their child’s age and individual needs:
Our services include:
- In-center applied behavior analysis (ABA) therapy: One-on-one therapy for children ages 18 months to 8 years, with individualized goals related to communication, social interaction, behavior, daily routines, and independence.
- IDE autism evaluations: Comprehensive diagnostic evaluations for children ages 18 months through 6 years.
- ADOS-2 evaluations: Autism-specific assessments for children ages 18 months through 6 years.
For more information about available services, visit our Services Page.
What is the admission process at the Ballantyne West – Lancaster ABA therapy center?
Starting services at our Ballantyne West – Lancaster center includes four main steps:
- Submit the online interest form so our teammates can learn more about your child and family.
- Check your insurance coverage online in minutes!
- Meet with a BCBA for an ABA evaluation to assess your child’s unique needs and develop an individualized therapy plan with family input.
- Begin in-center ABA therapy once the treatment plan and required authorizations are complete.
Our teammates support families throughout the process and answer questions before therapy begins. For more details, visit our Admissions Page.
Are there other ABC centers near the Ballantyne center?
Yes. Action Behavior Centers has several locations across South Charlotte and nearby communities, giving families additional options based on where they live, work, or attend school.
Centers near Ballantyne West – Lancaster include:
- Pineville – 10223 McIntyre Ridge Road, Suite 107, Pineville, NC
- Steele Creek – Yorkshire – 13310 South Ridge Drive, Charlotte, NC
- Charlotte – Arrowood – 820 Forest Point Circle, Suite 140, Charlotte, NC
- Matthews – 8514 McAlpine Park Drive, Suite 100, Charlotte, NC
- Eastover – 3000 Latrobe Drive, Suites B and C, Charlotte, NC
Visit our Charlotte Locations Page to explore additional options across the market.
How do I get to the East Newell ABA therapy center?
Our center is located at 15009 Lancaster Highway in Charlotte, near the Ballantyne area and the North Carolina–South Carolina state line. The location is convenient for families traveling from Ballantyne West, Pineville, Ardrey Kell, Indian Land, and nearby South Charlotte communities.
Families coming from central Ballantyne can use local roads toward Lancaster Highway. Those traveling from Pineville or other parts of South Charlotte may use I-485 before connecting with Lancaster Highway and nearby streets.
Traffic can be heavier around I-485 and Lancaster Highway during morning and evening commute times, so families may want to allow extra travel time. Get Directions.
Learn more about ABA therapy & autism
View all FAQsDoes ABA therapy work?
Yes! Decades of research show that applied behavior analysis (ABA) therapy is an effective, evidence-based treatment for children diagnosed with autism spectrum disorder (ASD). Studies demonstrate that children who receive intensive ABA (typically 20–40 hours per week over two or more years) make significant progress in communication, social interaction, and daily living skills. Many are able to participate in school and community activities alongside their peers.
While every child responds differently, ABA therapy remains one of the most studied and proven approaches for supporting growth and development.
What are individualized goals in ABA therapy?
Every child’s applied behavior analysis (ABA) treatment is personalized. BCBAs® assess each child’s strengths and needs, collaborate with families, and set measurable goals.
Examples of measurable goals include:
- Increasing spoken requests for toys from five to 10 times a day
- Initiating play with peers at least three times daily
- Following handwashing steps in four out of five opportunities
- Identifying 10 new household objects by name
How can ABA therapy help my child?
Every child’s journey is unique, and applied behavior analysis (ABA) therapy is personalized to meet your family’s priorities. At ABC, we focus on helping children diagnosed with autism build practical, everyday skills while supporting families along the way.
ABA therapy can help your child grow in:
- Communication: Using words, gestures, or devices to express needs and connect with others
- School readiness: Learning to imitate, follow routines, and build pre-academic skills
- Behavior support: Finding safe, effective ways to meet needs while reducing unsafe behaviors like aggression, self-injury, or elopement
- Social skills: Playing with peers, sharing, and taking turns
- Self-care: Practicing routines like brushing teeth, washing hands, and cleaning up toys
ABC’s clinical research shows strong outcomes: 86% of families report major reductions in challenging behaviors within the first year of therapy, along with continued progress as goals evolve.
Is ABA therapy effective for autism?
Yes! Every autistic child is unique, and some children experience more significant progress with applied behavior analysis (ABA) therapy than others. However, studies show that children who receive two or more years of intensive behavioral interventions, including ABA therapy, can often participate in school and social activities at the same level as their peers.





