Sr. Salesforce Administrator

ABC Story: Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong serving thousands of children with ASD. Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, and each community of teammates is nurtured. Job Description:

• We are looking for a Sr. Salesforce Administrator who is versatile and proactive and
• who can be an integral part of a small tight team in a fast-paced environment that will
• continually improve and enhance our Salesforce platform that supports Action Behavior
• Centers. This individual will gather business requirements, design scalable best practice
• solutions, and effectively meet the demanding needs of the Salesforce projects. The
• ideal candidate will be able to work effectively on Lightning Platform with Sales Cloud,
• Marketing Cloud, Experience Cloud and Maps, and be highly proficient in configuring
• within the lightning platform using flow builder and other Salesforce configuration tools.

•  Manage all aspects of user and license management including new user
• setup/deactivation, roles, profiles, permissions, public groups, sharing rules
• Monitor data and file storage utilization and provide recommendations on how to optimize data storage
• Salesforce configuration changes, including (but not limited to): Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custommsettings, custom metadata, mobile administration, reports and dashboards
•  Data management to improve Salesforce data quality, implementing rules and automation as needed
• Create and manage Sandbox environments for development and testing
•  Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform solutions
• Create roadmaps and set priorities, working closely with Salesforce manager and stakeholders
• Own the communication of platform changes to end users and stakeholders
• Daily user support Issues for a community of over 1000 users
• Technical and business documentation
• Management of integrated applications including but not limited to Adobe Sign, RingCentral, Hubspot, Forms Solutions, Scheduler, etc.
• Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks

• 5+ years of experience in Salesforce Administration
• 5+ years of experience in computer software admin/development in a company environment
• Experience in implementation and configuration of Sales, Marketing and
• Experience Cloud, Data 360 and SF Maps
•  Understanding of basic triggers/Apex code and Salesforce Object Query
• Language (SOQL)
• 5+ years experience with data manipulation and transformation including data
• deduping, import (using Data Import Wizard or Data Loader), Data transfer
• DevOps/release management experience
•  Experience with creating custom report types and creating simple and complex reports and dashboards (including joined reports)

• Bachelor’s in Computer Science, Information Systems or related field
•  Salesforce Certifications (Administrator or Advanced Administrator)
•  Expertise in Salesforce best practices across the platform, including third party applications
•  Solid business acumen, with broad understanding of business terminology and processes
• Strong Business and Technical documentation skills
• Strong and concise communication skills, both written and verbal
•  Excellent problem-solving, analytical and team-working skills
• Detail oriented in all aspects of their work
• Ability to work independently with minimal supervision
• Ability to work in a fast-paced environment with changing priorities and a high level of accuracy
• Must be able to support users in a "helpdesk-like" environment as well as in a project based one
• Experience with Data Integration of Salesforce with third party applications
• Leveraging Salesforce open API is a plus
• Experience working in a healthcare-related organization with an understanding of
• HIPAA rules and guidelines is a plus
•  Must be authorized to work in the United States on a full-time basis for any employer

• Generous PTO + Holiday Time Off
• Health insurance coverage + Health Savings Accounts for tax-free benefits on childcare + medical expenses
•  401k Retirement Plans with company matching
• Full benefits covered up to 90%
• Student Loan Repayment w. Employer Contributions
• Continuous training and growth opportunities
• Tuition Discounts at our ABC University Partners Compensation: 105k - 115k. Bonus structure is up to 5% of base salary based on performance.