Patient Accounts Specialist


Job Description
Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum. Founded in Austin, Texas, we are looking for a motivated, top-notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put - we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own. Hybrid- Austin, Texas Required: • When you upload your resume, please upload it in PDF format • Be prepared to discuss past accomplishments and experience • 2-5 years of Patient AR experience • A bachelor's degree from an accredited university is preferred • Must be able to report in person to our Headquarters located in Austin, TX
Responsibilities
• Generate patient invoices • Track incoming patient payments • Set up patient payment plans • Processing patient payments and refunds • Identify discrepancies in patient accounts and resolve them • Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies • Negotiate any overdue balance to recover payment from patients. • Educate families on their benefit structure and financial obligations • Great attitude and ability to work autonomously. • Prioritize and complete all work in an accurate, effective, and efficient manner • Perform detailed follow-up activities on assigned accounts according to procedures • Contribute to team goals by accomplishing related tasks as needed • Enjoys being a team player • Proficient in using computer applications like Excel and Word • Experience with Central Reach and Paragon Benefits • Competitive Salary ($40,000 - $45,000 ) • PTO and 10 days of paid holidays • Health, dental, and vision insurance • A fun, relaxed work environment with a great team • Job training • Monthly incentive program based on targets and performanceAdditional Rewards:
- Student Loan Repayment Employer Contributions.
- Heath insurance coverage + Health Savings Accounts for tax free benefits on child care + medical expenses.
- 401K Retirement Plans with company matching.
- Personalized Career Progression plans with readiness to next role.
- Up to 25 paid days off per year
- Tuition discounts at our university partnerships.
ABC Story
Action Behavior Centers began with a simple but powerful mission: to make high-quality autism care accessible to families who need it most. What started as one family’s journey in Austin has grown into a nationwide commitment to help children reach milestone moments through compassionate, evidence-based applied behavior analysis (ABA) therapy.
Today, Action Behavior Centers is one of the largest ABA organizations in the country, with thousands of dedicated teammates across numerous states. While we’ve grown, our mission remains the same as it was at the beginning: help autistic children reach milestone moments through compassionate, evidence-based care, and ensure that families never have to wait for the support they deserve.
See what others have said when they made the decision to grow with us!
@Copywrite 2026
ABC is such an amazing place to hone your behavior analytic skills as a BCBA because you have such a small team of patients.
Teaching skills to change lives – not labels
As a BCBA at Action Behavior, you play a pivotal role in transforming the lives of the children we serve. Your expertise and dedication ensure that we fulfill our promises to our families:
We promise to celebrate your child’s individuality
We promise to help your child reach milestone moments
We promise to advocate for your child in everything we do
We promise to honor your family’s dynamics and values
Your journey is just beginning
At Action Behavior, we support your continued learning and career growth as a BCBA through our best-in-class professional curriculum, education, and skill-enhancement opportunities. Nourishing excellence is essential for helping our teammates grow!
Our training is built on three core principles:
- Helping teammates learn the basics of ABA therapy
- Staying updated with research
- Improving clinical skills
Before you apply
Everything you need to know.