Patient Account Specialist

Location:
Remote
Updated:
August 18, 2025
Don’t just take our word for it! See what others have to say about working at Action Behavior Centers:

ABC is such an amazing place to hone your behavior analytic skills as a BCBA because you have such a small team of patients.

Anonymous

I would absolutely recommend working at ABC to a friend. It is so amazing to actually work for a company that I can feel truly cares about their employees.

Anonymous

I would love to stay at ABC as a BCBA forever. They've definitely built a company that I want to be with for the future of my career.

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Job Description

Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum. Founded in Austin, Texas, we are looking for a motivated, top-notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put - we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.     Required:   •       When you upload your resume, please upload it in PDF format   •       Be prepared to discuss past accomplishments and experience   •       2-5 years of Patient AR experience •       A bachelor's degree from an accredited university is preferred   •       High School Diploma or equivalent required •       Must be able to report in person to our Headquarters located in Austin, TX  

Responsibilities 

•       Generate patient invoices •       Track incoming patient payments •       Set up patient payment plans •       Processing patient payments and refunds •       Identify discrepancies in patient accounts and resolve them  •       Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies •       Negotiate any overdue balance to recover payment from patients.  •       Educate families on their benefit structure and financial obligations •       Great attitude and ability to work autonomously.   •       Prioritize and complete all work in an accurate, effective, and efficient manner •       Perform detailed follow-up activities on assigned accounts according to procedures •       Contribute to team goals by accomplishing related tasks as needed   •       Enjoys being a team player   •       Proficient in using computer applications like Excel and Word •       Experience with Central Reach and Paragon  

Benefits 

•       Competitive Salary ($40,000 - $45,000 )   •       PTO and 10 days of paid holidays   •       Health, dental, and vision insurance •       A fun, relaxed work environment with a great team   •       Job training   •       Monthly incentive program based on targets and performance  

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Teaching skills to change lives – not labels

As a BCBA at Action Behavior, you play a pivotal role in transforming the lives of the children we serve. Your expertise and dedication ensure that we fulfill our promises to our families:

We promise to celebrate your child’s individuality

We promise to help your child reach milestone moments

We promise to advocate for your child in everything we do

We promise to honor your family’s dynamics and values

Your journey is just beginning

At Action Behavior, we support your continued learning and career growth as a BCBA through our best-in-class professional curriculum, education, and skill-enhancement opportunities. Nourishing excellence is essential for helping our teammates grow!

Our training is built on three core principles:

  • Helping teammates learn the basics of ABA therapy
  • Staying updated with research
  • Improving clinical skills

Before you apply

Everything you need to know.