Senior Operations Manager - Clinic Setting

Senior Leader in Operations at ABC

Lead with Impact. Inspire Excellence. Transform Lives.

As a Senior Leader in Operations at ABC, you will oversee the operations of multiple centers and neighborhoods, creating an environment where your team thrives, families are supported, and children with autism achieve their full potential. This role combines leadership, innovation, and strategic oversight, allowing you to make a lasting impact on the communities we serve. This role may encompass the responsibilities typically associated with either a Senior Operations Manager or a Group Operations Manager. 

Your Mission:

To transform the lives of children with autism and the dedicated clinicians who support them.

Why Choose ABC?

Competitive Pay: Base salary of $75,000-$95,000*/year,  *Based on offer of either Senior or Group Operations Manager 

Performance Bonuses: Earn up to $25,000 annually through monthly and quarterly incentives! *Based on offer of either Senior or Group Operations Manager 

Career Advancement: Join a team where your leadership potential is nurtured and rewarded!

• Clear growth pathways: Senior OM → Group OM → Regional Director of Operations (RDO) → Senior RDO.

Professional Development: Learning is a core value at ABC, reinforced by opportunities:

ABC Badge Up Program!

Regional Workshops and Annual Leadership Summits!

Immersive training cohorts in Austin, TX!

Unmatched Benefits:

• Time Off: 10 days PTO, 10 paid holidays, 2 flex days, with more added over time!

• Family Support: Up to $3,000 maternity/paternity award and FSA options for childcare.

• Student Loan Relief: Up to $600 in repayment support and tuition discounts.

• Comprehensive Health Coverage: 90% health insurance coverage for teammates.

• Wellness & Fun: DoorDash Pass,Calm Subscription, and Regional Award Ceremonies.

• Retirement: 401(k) with 2% company matching and 100% vesting.

What You’ll Do:

Drive Operational Success: Monitor KPIs, manage clinic budgets, and evaluate team performance across multiple centers and neighborhoods.

Lead & Inspire Teams:

• Attract, engage, and retain 80+ teammates who deliver clinical excellence across 2+ sites.

• Oversee performance evaluations, create development plans, and implement corrective actions as needed.

• Foster team connection with monthly and quarterly events and celebrations.

Champion Community Engagement: Build meaningful connections with families by providing insurance education, guidance, and support throughout their journey.

Ensure Operational Excellence: Partner with Clinic Admissions Associates, Clinical Directors, and other leaders to uphold the highest standards in quality and compliance.

What You Bring to ABC:

• Leadership Experience: 6–8 years of managing large teams across multiple locations or districts.

• Education: A bachelor’s or master’s degree is preferred, but extensive management experience is equally valued. High School Diploma or GED required.

• High Emotional Intelligence: Empathy and understanding are critical in serving children with developmental delays and their families.

• Strong Communication Skills: Collaborate effectively with department leaders and teammates.

• Impact-Driven Mindset: A problem-solver who thrives in high-stakes situations and takes initiative to create solutions.

ABC’s Story

Founded in 2017 in Austin, TX, ABC began with a single center and a big mission: to empower children with autism to achieve their full potential. Today, the ABC community is 7,000+ strong, dedicated to transforming the lives of thousands of children with ASD.

We prioritize intentional growth, guided by our core values, and foster nurturing, purpose-built environments in every center.

Join us to be part of a movement that changes lives—one child, one family, and one teammate at a time.

Physical Requirements

• Ability to sit, stand, and walk, as well as assume various positions such as bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, and reaching at or above shoulder level, including overhead.

• Capability to lift or move objects weighing up to 50 pounds.

• Ability to maintain both near and far visual acuity.

• Must be physically present at the assigned job location as required.

• Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE).

• Ability to hear, understand, and distinguish speech and other sounds effectively.

• Comfort with exposure to moderate-to-loud noise levels on a frequent basis.

• Capacity to make independent decisions and evaluate potential consequences.

• Ability to perform all essential functions safely and successfully, in alignment with the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and other applicable federal, state, and local standards. This includes meeting qualitative and quantitative productivity expectations.

• Commitment to maintaining regular, punctual attendance in compliance with ADA, FMLA, and other relevant guidelines.

Hear from Our Team:

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