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Workers Compensation Claims Coordinator

Location:
United States
Updated:
Nov 7, 2025

Job Description

Job ID:
23517

The Claims Coordinator is responsible for overseeing the processing and management of all claims filed with the ABC. This includes ensuring accurate and timely adjudication of claims, ensuring proper record-keeping, and providing teammate service throughout the claims process. The Claims Coordinator will work closely with ABC operations and clinical to review documentation, update records, and ensure that claims are processed in a timely manner, including follow up with teammate experience. The Claims Coordinator should be knowledgeable of project management and have excellent customer service and communication skills.  

Job Responsibilities

  • Manage and process claims in a timely and accurate manner
  • Ensure all claim documents are completed, processed and reviewed accurately
  • Assist with claims inquiries, providing prompt and accurate responses
  • Identify potential process and procedural improvements
  • Provide support to other departments in connection with claims inquiries
  • Follow up with Claimant navigating the return to work experience
  • Regular 30-60 and 90 day follow ups with injured employees
  • 3 touchpoints post injury to make sure they're going through proper steps and channels to remedy their injury correctly
Job Requirements & Skills
  • Healthcare experience preferred
  • Proficiency in Google Suite
  • Excellent organizational, communication and customer service skills
  • Ability to work in a fast-paced environment
  • Excellent organizational and communication skills
  • Ability to multi-task and prioritize tasks
  • Ability to work independently and with a team
  • Ability to work under pressure and detail-oriented
Benefits
  • 10 days PTO + 10 paid holidays + 2 flex days - more with tenure! 
  • Health insurance coverage + Health Savings Accounts for tax-free benefits on childcare + medical expenses
  • 401k Retirement Plans with company matching
  • Full benefits covered up to 90%
  • Student Loan Repayment with Employer Contributions
  • Continuous training and growth opportunities
  • Tuition Discounts at our ABC University Partners

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Teaching skills to change lives – not labels

As a BCBA at Action Behavior, you play a pivotal role in transforming the lives of the children we serve. Your expertise and dedication ensure that we fulfill our promises to our families:

We promise to celebrate your child’s individuality

We promise to help your child reach milestone moments

We promise to advocate for your child in everything we do

We promise to honor your family’s dynamics and values

Your journey is just beginning

At Action Behavior, we support your continued learning and career growth as a BCBA through our best-in-class professional curriculum, education, and skill-enhancement opportunities. Nourishing excellence is essential for helping our teammates grow!

Our training is built on three core principles:

  • Helping teammates learn the basics of ABA therapy
  • Staying updated with research
  • Improving clinical skills

Before you apply

Everything you need to know.