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Credentialing Auditor

Location:
Austin, TX
Updated:
September 5, 2025
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Job Description

About Action Behavior Centers Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum. Founded in Austin, Texas, we are committed to delivering exceptional care and creating a supportive, collaborative workplace. We pride ourselves on being different—smart, fun, and driven to be the best at what we do. About the Role We are seeking a motivated and detail-oriented Credentialing Auditor to join our growing team. This role is ideal for a proactive self-starter who thrives in a fast-paced environment and enjoys working both independently and collaboratively. While we provide thorough training on the specific tasks listed below, the right candidate will quickly take ownership of responsibilities and manage them with accuracy and efficiency. What We’re Looking For If you have a positive attitude, a team-player mindset, and a strong eye for detail, this could be the perfect opportunity for you. The ideal candidate is adaptable, resourceful, and committed to supporting the team in delivering outstanding results. Required: ●      When you upload your resume, please upload in PDF format ●      Ability to speak eloquently about past accomplishments ●      2-10 years of previous job experience ●      1-5 years of credentialing experience preferred ●      2 + years of experience in an administrative role required (preferably Behavioral Health or Healthcare) ●      Delegated Credentialing experience preferred ●      Fully understand CAQH Attestations and processing ●      Proficient at using Excel and Word (Google Suite Products preferred)

Responsibilities

: ●      Prioritize and complete all work with accuracy, efficiency, and attention to detail. ●      Support overall team success by assisting with related tasks and projects as needed. ●      Monitor and manage the credentialing inbox, responding to inquiries and coordinating with representatives for clarification when necessary. ●      Maintain and update provider data to ensure accuracy and integrity within credentialing databases. ●      Generate and extract reports from various data sources to support credentialing functions. ●      Manage portal registrations and access, including setup and troubleshooting. ●      Triage and address basic Revenue Cycle Management (RCM) inquiries received through the credentialing inbox. ●      Track, organize, and maintain inbox communications for accurate documentation. ●      Assist with reporting needs, including retention reporting/processing and new location tracking. ●      Provide overflow support for backlog management and re-credentialing activities. ●      Support committee operations, including reassignment of files and coordinating with leadership as needed. ●      Assist with special projects, including 1 running project a month ●      Conduct research to support BCBA hiring and credentialing processes. Expectations:
  • Operate with a high level of accuracy and proficiency
  • Be organized and well-planned
  • Be incredibly detail oriented
  • Communicate effectively and regularly with Credentialing Manager
  • Be approachable and receptive to feedback
  • Work hard to meet deadlines and goals
  • Be a problem solver and a process improver
  • Be on time to any meeting and chat responses
Benefits:  ●      Competitive Salary ●      10 PTO and 10 days of paid holidays, 1 floating holiday, 2 flex days  ●      Health, dental and vision insurance covered at up to 90% by employer ●      A fun, relaxed work environment with a great team ●      On the Job training  

Teaching skills to change lives – not labels

As a BCBA at Action Behavior, you play a pivotal role in transforming the lives of the children we serve. Your expertise and dedication ensure that we fulfill our promises to our families:

We promise to celebrate your child’s individuality

We promise to help your child reach milestone moments

We promise to advocate for your child in everything we do

We promise to honor your family’s dynamics and values

Your journey is just beginning

At Action Behavior, we support your continued learning and career growth as a BCBA through our best-in-class professional curriculum, education, and skill-enhancement opportunities. Nourishing excellence is essential for helping our teammates grow!

Our training is built on three core principles:

  • Helping teammates learn the basics of ABA therapy
  • Staying updated with research
  • Improving clinical skills

Before you apply

Everything you need to know.